The new Comverse ONE embedded features include sales, marketing and services functionality to afford operators the ability to improve their subscriber acquisition, retention and campaign management capabilities, while also providing a better customer experience.

Since launching last year, Comverse ONE has established itself as the leading converged Business Support System (BSS) solution in the telecom marketplace, receiving top ratings from industry analyst firms Yankee, Gartner and Frost&Sullivan. Comverse ONE allows operators to consistently manage any subscriber, any service on any network, with any payment type. All customer touch points are supported, including call centre, web, handset or other mobile device. 



Now, through this strategic partnership with Infor, one of the world’s largest providers of business software, Comverse is expanding the scope of the Comverse ONE offering with additional CRM capabilities to help operators attract new subscribers and build customer loyalty. The new embedded Infor CRM capabilities provide operators with the ability to leverage the Comverse ONE unified single data model and to provide the best customer experience, with the goal of driving business results, while at the same time reducing operational and deployment costs.
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