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The 7th Obis Omni Forum received great feedback from the 100 plus senior business, finance and IT personnel who attended the event last week (24 November). Here is a breakdown of the day's sessions with highlights of the key points made.

Teradata has unveiled its Teradata Contact Centre Intelligence for telecommunications, which enables contact centre managers and business analysts at telecoms carriers to examine and understand detailed company data from all service channels, reports CXOToday.

Use it up. Wear it out. Make it do. Or do without." That adage from the Great Depression is making a comeback these days among corporations that are digging deep to maintain profitability using business tools they already have in-house.

Enjoy a Continental breakfast where industry experts from the Digital Media World will present their view on the theme of “Reinventing intellectual property rights management in Digital Britain”.

Santander has said its standardised IT platform will deliver £180 million savings in the UK in the next two years.

Though cloud computing is increasingly becoming part of enterprise IT strategy, it will likely be a while until large-scale, mission-critical databases make their way to the cloud. Businesses still have concerns over security, scalability and performance that must be addressed as the technology matures.

Bob Muglia, president of Microsoft’s Server and Tools Business (STB), and Ted Kummert, senior vice president of the Business Platform Division, in addition to General Manager for SQL Server Business Intelligence Tom Casey and Technical Fellow David J. DeWitt of the Data and Storage Platform Division return to deliver keynotes on the next generation of BI and the latest innovations from the Jim Gray Systems Lab.