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Teradata has unveiled its Teradata Contact Centre Intelligence for telecommunications, which enables contact centre managers and business analysts at telecoms carriers to examine and understand detailed company data from all service channels, reports CXOToday.
Next week, Microsoft will be revealing details of a new development tool, codenamed Velocity, that speeds the performance of enterprise and web applications. A session at the Professional Developer’s Conference will be dedicated to the new tool.
Use it up. Wear it out. Make it do. Or do without." That adage from the Great Depression is making a comeback these days among corporations that are digging deep to maintain profitability using business tools they already have in-house.
Use it up. Wear it out. Make it do. Or do without." That adage from the Great Depression is making a comeback these days among corporations that are digging deep to maintain profitability using business tools they already have in-house.
Enjoy a Continental breakfast where industry experts from the Digital Media World will present their view on the theme of“Reinventing intellectual property rights management in Digital Britain”.
Microsoft plans to expand the number of countries where it offers the hosted version of its Dynamics CRM product, which has proved popular in the US and Canada where it is already offered.
The decisions technology vendors make have a significant effect on the decision making and strategic directions CIOs take. Arguably, any product decision made by Microsoft has a greater effect on CIOs than any other vendor. So CIO UK sat down with Microsoft leaders to discuss where the operating system giant is heading.
Though cloud computing is increasingly becoming part of enterprise IT strategy, it will likely be a while until large-scale, mission-critical databases make their way to the cloud. Businesses still have concerns over security, scalability and performance that must be addressed as the technology matures.
The retail division of Ladbrokes operates over 2,000 sports betting shops in the UK. Ladbrokes will describe how they have scaled their Data Warehouse to support several terabytes of data from their shops and delivered BI across the business to support operational performance reporting and improved customer insight following the launch of their Loyalty Card initiative.
Bob Muglia, president of Microsoft’s Server and Tools Business (STB), and Ted Kummert, senior vice president of the Business Platform Division, in addition to General Manager for SQL Server Business Intelligence Tom Casey and Technical Fellow David J. DeWitt of the Data and Storage Platform Division return to deliver keynotes on the next generation of BI and the latest innovations from the Jim Gray Systems Lab.
